Chat with us
Self-help center

 

Hours, Location, Services

Self-Help Center (Facilitator’s Office)
Howard G. Gibson Courthouse
Bill Santucci Justice Center
10820 Justice Center Drive, Roseville CA 95678

Recorded Information Line: (916) 408-6446
Contact Us

By Telephone or Video Appointment only from 8am-12 noon Monday, 8-12 noon Tuesday , 8-3pm Wednesday, 8-12 noon Thursday, 8-12 noon Friday
Review our forms page for all local court forms.

DUE TO THE COVID-19 PANDEMIC. THE SELF-HELP CENTER IS OFFERING REMOTE TELEPHONE OR VIDEO APPOINTMENTS ONLY. Click here for more information about the Self-Help Center’s remote services

How to Schedule a Self-Help Appointment

IMPORTANT: The Placer County Superior Court continues to process requests for restraining order cases during the COVID-19 Pandemic. Click here for more information on how to file a restraining order.

On September 2, 2020, Legislative Bill 3088 went into effect and made into law. This bill primarily addresses nonpayment evictions due to COVID-19 through January 2021. Due to the potential impact the bill may have on tenants and landlords, the Self-Help Center is offering a limited number of in-person, 15 minute sessions for eviction cases only. Beginning Septmeber 9, 2020, the sessions will be offered Mondays, Wednesdays, and Fridays from 8am to 9:15am at the Gibson Courthouse. (Please note the limited in-person walk-in sessions are first come, first served).

For all non-emergency eviction issues, tenants and landlords are encouraged to schedule video and telephone appointments with the Self Help Center.

To schedule a phone appointment or video conference with the Self-Help Center, visit our appointment reservation system. (Note: You must select “Appointment Legal Self-Help” on the appointment page or you will not get to our office!)

 

About Our Services

The Self-Help Center provides legal and procedural information and assistance with court forms to self-represented litigants with cases in or who reside in Placer County. The Self-Help Center does not represent people in court and the services provided do not result in an attorney-client relationship. With the exception of Settlement Services (defined below), we cannot assist litigants who are represented by attorneys and our services are not confidential. We assist both sides of the case equally. To get legal advice or have a confidential conversation, you must speak with a private attorney. All services of the Self-Help Center are free of charge.

 

What Types of Cases Do We Help With?

The Self-Help Center will attempt to steer you in the right direction in any type of case. The bulk of the matters we help with are family law, child support, evictions, small claims, guardianships and restraining orders. Below, our most frequently provided services are listed by type of law. We also provide instruction sheets and links if you would like to do the paperwork yourself. Due to the Novel Coronavirus situation and Placer County Public Health’s recommendations, we are only providing remote assistance. If you do not see what you need on this web page and you need assistance, just ask!

 

HOW DO I GET AN APPOINTMENT FOR SELF-HELP ASSISTANCE?

Due to the Novel Coronavirus situation and the Placer County Public Health’s recommendations, we are only providing remote assistance.

Until further notice all workshops are cancelled.

The Self-Help Center offers assistance to Self-Represented litigants by telephone or video conference.

Please click here to access the appointment reservation system.

 

CAN I GET HELP BY VIDEO CONFERENCING?

Yes, the Self-Help Center offers Self-Represented litigants one-on-one assistance remotely through video conferencing. To schedule a video conference appointment, click here to access the appointment reservation system.

 

CAN I GET HELP BY EMAIL?

To ask general and case-related questions by email please visit our court website at www.placer.courts.ca.gov and click on the Contact Us link. Make sure to select Legal Help Center for your message to be directed to our office. Typical response time is within 2 days.

 

DOES THE SELF-HELP CENTER PROVIDE LIVE CHAT ASSISTANCE?

Yes, the Self-Help Center offers Live Chat assistance for divorce, legal separation, small claims, and child support cases on Tuesdays, Thursdays and Fridays from 8am - noon excluding court holidays. The Live Chat application is located at the bottom right-hand side of this page and it is first come, first served.

 

DOES THE SELF-HELP CENTER OFFICE HAVE VIDEO SETTLEMENT SERVICES AVAILABLE?

Yes. The Self-Help Center provides two (2) daily video appointments Monday – Thursday at 10:30am and 1:30pm and one (1) daily appointment on Fridays at 1:30pm for settlement services to help finish your family law matter.

Video Self-Help Settlement Services is a no-cost service available for family law cases in which one or both parties to the case are self-represented. If both parties are represented by an attorney, they cannot participate in Self-Help Settlement Services, however, if both parties are represented by an attorney in a Family Law case and interested in settlement or alternative dispute resolution, you may contact the Placer County Bar Association for assistance and schedule a settlement conference. For Video Self-Help Settlement Services, Self-Help staff will serve as a Settlement Officer during a video conference with the parties to attempt to resolve issues that are not related to custody, visitation, or domestic violence issues. Like all Self-Help Center services, the Settlement Services staff person that you will meet with is not your attorney. There is no attorney/client privilege. However, based on Evidence Code Section 1119, statements made during the Video Settlement Services discussions are confidential and not admissible in court. Please see the Video Self-Help Settlement Services Information Sheet for IMPORTANT information.
NOTE: In order to access Video Self-Help Settlement Services:
1. You may ask the court to set a video settlement appointment for you during a court hearing; or
2. Both parties must agree to three (3) and up to five (5) potential appointment dates. Parties should be available for time slots chosen on their requested dates. Available appointments can be viewed by clicking Self-Help Video Settlement Services Availability. Once the dates are chosen, submit a request for an appointment date signed by both parties (Form PL-FL024T).
a. Requests can be time-stamped and left in the Gibson Courthouse drop-box next to the 1st floor information desk or mailed to the Self-Help Center. Mail requests to the Self-Help Center at P.O. Box 619072, Roseville, CA 95661 no less than 10 business days prior to the soonest appointment date to allow time for processing and appointment confirmation.
b. Requests can also be submitted to the Court electronically at the edelivery portal.
3. You will receive confirmation of your appointment date and time and instructions on how to enter the video conference from the Self-Help Center. Confirmations will be sent to both parties at the email addresses provided.
4. IMPORTANT: To participate in the video conference you will need a device capable of video calling with a webcam, microphone and headphones. You are strongly encouraged to connect from a computer/laptop rather than a mobile device or tablet. You will also need a high speed internet connection.

 

FINISH YOUR DIVORCE CLINIC

Due to the Novel Coronavirus situation and Placer County Public Health’s recommendations, we are only providing remote assistance. This workshop is temporarily cancelled. The website will be updated when it is available.

 

DVRO WORKSHOP

Due to the Novel Coronavirus situation and Placer County Public Health’s recommendations, we are only providing remote assistance. This workshop is temporarily cancelled. The website will be updated when it is available

 

RESTRAINING ORDERS:

 

HOW TO FILL OUT THE FORMS

Guide and File Program

If you need assistance filling out the forms for a restraining order, click on the link below the restraining order you want. The Guide and File program will guide you through filling out the forms by asking you interview questions. You can print out the forms when they are completed and file them at the Courthouse.

• DOMESTIC VIOLENCE RESTRAINING ORDER REQUEST:

https://california.tylerhost.net/SRL/SRL/Start?legalProcessKey=Domestic_Violence_Restraining_Order_Request

• CIVIL HARASSMENT RESTRAINING ORDER:

https://california.tylerhost.net/SRL/SRL/Start?legalProcessKey=Civil_Harassment_Restraining_Order_Request

• ELDER ABUSE:

https://california.tylerhost.net/SRL/SRL/Start?legalProcessKey=Elder_or_Dependent_Adult_Abuse_Restraining_Order_Request

If you are unsure which type of restraining order applies to your situation, click the link below:

• RESTRAINING ORDERS TRIAGE:

https://california.tylerhost.net/SRL/SRL/Start?legalProcessKey=Restraining_Order_Triage

 

The Self-Help Center

Self-Help has the additional information for the process and procedure for filing a restraining order in Placer County:

To Start a Domestic Violence Restraining Order without children click here.

To Start a Domestic Violence Restraining Order with children click here.

To Respond to a Domestic Violence Restraining Order click here.

To Change or Drop a Domestic Violence Restraining Order click here.

To Start a Civil Harassment Restraining Order click here.

To Start an Elder or Dependent Adult Restraining Order click here.

 

HOW TO FILE THE RESTRAINING ORDER DOCUMENTS


File the forms at the courthouse:

You can file the forms at the Gibson Courthouse located at 10820 Justice Center Drive Roseville, CA 95678 on Monday- Friday 8am to 3pm. Once you are in the courthouse, get a number ticket at the kiosk on the first floor of the courthouse. File the forms with the clerk when your number is called.


File the forms online:

You can file the forms using edelivery. To visit the edelivery portal click here.


HOW TO GET ANSWERS TO YOUR RESTRAINING ORDER QUESTIONS


Schedule a telephone appointment or video conference appointment with the Self-Help Center for questions about restraining orders. Visit our appointment reservation center to schedule an appointment.

 

frequently asked questions

 

CAN I COMPLETE FORMS AT HOME?

Yes, click here to use Odyssey Guide & File to prepare your legal forms. This website will conduct a virtual interview where your responses will then be used to automatically complete the forms. After the forms are complete, you can print them out and file them. You will be asked to register an account- If you do not register, your work will NOT be saved! Odyssey Guide & File offers assistance on several forms including divorce, legal separation, nullity, evictions, name changes, guardianships and limited conservatorships, parentage cases, restraining orders, and small claims.

 

I WANT A DIVORCE/LEGAL SEPARATION/ANNULMENT.

General Information about Divorce, Legal Separation and Annulment here.
“Start Your Divorce” Instruction Sheet.
Financial Disclosures Information Sheet

 

I Want to Respond to a Divorce/Legal Separation/Annulment

If you and the other party are in agreement on most things, we suggest you make an appointment with the Legal Help Center for assistance before filing a Response with the court. There may be ways of moving forward with the case by agreement, without the expense of filing a Response.

Response to Divorce/Legal Separation/Annulment Instruction Sheet
Financial Disclosures Information Sheet

 

I WANT TO GAIN CHILD CUSTODY AND SUPPORT

For general information about child custody and support here. Due to the Novel Coronavirus situation and Placer County Public Health’s recommendations, all child support issues are temporarily suspended. Please visit the Court’s website for updates.

 

WHAT KIND OF CASE DO I NEED TO GET CHILD CUSTODY AND SUPPORT?

If you want to get child custody or support orders, you must open the right kind of court case, then ask for orders in that case. The process for asking for a court hearing is called "Request for Order". You can open the court case and ask for orders at the same time by turning in all the papers to the court clerk. There are several kinds of court cases, depending on the circumstances. For more information on what case to file, review the statements below. We suggest that you make an appointment with the Self-Help Center to determine the proper filing.

If the other party in your case filed a Request for Order and you want to respond, click here for the process and procedure.

 

I HAVE AN EMERGENCY ISSUE AND I NEED A HEARING AS SOON AS POSSIBLE

If you an important issue that needs to be heard by a Judge IMMEDIATELY (instead of 6 to 8 weeks out) you will need to ask for emergency orders along with your Request for Order forms. Click here to find out more about the procedure and forms for filing an emergency hearing.

If you have an important issue that is not an emergency but needs to be heard by the Judge in the next week or two (instead of the usual 6 to 8 weeks out), you will need to ask for an Order to Shorten Time (“OST”) along with the regular forms you file to ask for a court hearing. Click here to find out more about the procedure and forms for filing for an Order to Shorten Time.

 

I AM MARRIED TO MY CHILD’S PARENT AND DON’T WANT A DIVORCE.

You can File Petition for Custody and Support without filing for a divorce and then file a Request for Order.

 

I have never been married to my child's Other Parent

File a Petition to Establish Parental Relationship, and then file a Request for Order.

 

I AM DIVORCED OR GOING THROUGH A DIVORCE WITH MY CHILD’S OTHER PARENT IN PLACER COUNTY.

You can file a Request for Order in your divorce case to ask for custody and child support.

 

I NEED TO OPEN A GENERAL OR LIMITED CONSERVATORSHIP CASE.

Click here for the process and procedure to open up a general or limited conservatorship case.

For an app that helps you fill out the forms for a limited conservatorship only, go to caguideandfile.com
  • Click “Start Your Legal Process”, then
  • Click “Requesting a Limited Conservatorship”
  • Answer the questions, save, your work, and at the end you can print out the forms.

 

I NEED TO OPEN A TEMPORARY OR GENERAL GUARDIANSHIP CASE.

Click here to open a guardianship case.

For an app that helps you fill out the forms for a limited conservatorship only, go to caguideandfile.com
  • Click “Start Your Legal Process”, then
  • Click “Petition for Appointment of Guardian”
  • Answer the questions, save, your work, and at the end you can print out the forms.

Click here to open a temporary guardianship case.

 

I AM AN ADULT AND I WANT TO CHANGE MY NAME.

Click here for the process and procedure to change your name as an adult.

 

I WANT TO CHANGE MY CHILD’S NAME

Click here for the process and procedure to change your child’s name.

 

I WANT TO BEGIN A SMALL CLAIMS CASE

Click here for the process and procedure to begin a Small Claims court case. Small claims cases are for lawsuits of $10,000 or less.

 

© 2020 Superior Court of Placer County