Access Information for Persons with Disabilities

The Superior Court does not discriminate on the basis of disability in employment or in the admission and access to its services, programs or activities.

Please contact us in advance if you have disabilities which require a special accommodation by calling (916)408-6153 or emailing adacoordinator@placer.courts.ca.gov. Alternatively, you may fill out the Judicial form MC-410 MC-410 -Request for Accommodations by Persons with Disabilities form and return it to the court by mail or email. If returning by email, please note that the file must be less than 10MB.

This Grievance Procedure is established in accordance with the requirements of the Americans with Disabilities Act of 1990 (ADA). It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by the Placer County Superior Court.

1. The complaint should be in writing and contain the complainant’s name, address, and phone number, as well as a detailed description of the incident or condition, and the location, date, and time of any incident. Upon request to the Placer County Superior Court’s ADA Coordinator (contact information provided below) complaints may be filed in another format, such as in person or by telephone, that accommodates the complainant.
2. The complaint should be submitted by the complainant and/or his/her designee as soon as possible, but no later than 60 calendar days after the incident occurred, to the Placer County Superior Court’s ADA Coordinator: ATTN: ADA Coordinator Placer County Superior Court P.O. Box 619072 Roseville, CA 95661 Telephone: (916) 408-6153 Email: adacoordinator@placer.courts.ca.gov
3. Upon receipt of a complaint, the ADA Coordinator or designee will investigate the complaint. The ADA Coordinator may, at his or her discretion, discuss the complaint or possible resolution of the complaint with the complainant, or seek additional information from the complainant. The complainant’s failure to respond to a request for additional information may be deemed an abandonment of the complaint. The ADA Coordinator or designee may, in his/her discretion, seek assistance from other sources in responding to the complaint.
4. Within 30 calendar days of receiving the complaint, the ADA Coordinator or designee will respond in writing to the complainant. The response will explain the position of the Placer County Superior Court, and if applicable, offer options for resolution of the complaint. Upon request to the ADA Coordinator, responses may be presented in another format, such as in person or by telephone, that accommodates the complainant. If more than 30 days is required to respond to the complaint, the ADA Coordinator will promptly notify the complainant of the expected date that a written response will be provided.
5. If the complainant and/or designee is dissatisfied with the response by the ADA Coordinator or designee, the complainant may request reconsideration of the response within 20 calendar days after the date of the response.
6. Requests for reconsideration should be in writing, and include the complainant’s name, address, and phone number, a copy of the original complaint, a copy of the Placer County Superior Court’s response, and a description of issues for reconsideration. Upon request to the ADA Coordinator, requests for reconsideration may be filed in another format, such as in person or by telephone, that accommodates the complainant. Requests for reconsideration must be submitted to: ATTN: ADA Administrator Placer County Superior Court P.O. Box 619072 Roseville, CA 95661 Telephone: (916) 408-6186 Email: courtadmin@placer.courts.ca.gov
7. The ADA Administrator will review the initial complaint, written response of the ADA Coordinator or designee, and the request for reconsideration, and may at his or her discretion, discuss the complaint or possible resolution of the request for reconsideration with the complainant, or seek additional information from the complainant. The complainant’s failure to respond to a request for additional information may be deemed an abandonment of the request for reconsideration. The ADA Administrator or designee may, in his/her discretion, seek assistance from other sources in responding to the request for reconsideration.
8. Within 30 calendar days of receiving the request for reconsideration, the ADA Administrator will respond in writing to the complainant with a final resolution of the complaint. Upon request to the ADA Administrator, the response may be presented in another format, such as in person or by telephone, that accommodates the complainant. If more than 30 days is required to respond to the request for reconsideration, the ADA Administrator will promptly notify the complainant of the expected date that a written response will be provided.
9. All written complaints, requests for reconsideration, and responses will be retained by the Placer County Superior Court for at least three years.

This Grievance Procedure is not intended to resolve employment-related complaints of disability discrimination or harassment. The Placer County Superior Court’s Equal Employment Opportunity Policy; Policy Against Harassment; and/or Discrimination, Harassment, and Retaliation Complaint Resolution Policy govern employment-related complaints.

Parties seeking accommodations related to their court case, or who want to file a complaint regarding an ADA accommodation related to their court case, should review California Rules of Court, rule 1.100.

Link to a PDF version of the procedure: Americans with Disabilities Act Grievance Procedure

This document may be made available in alternate formats as a reasonable accommodation upon request.

The Placer Superior Court is committed to making our website accessible to all users. Any device or software capable of displaying Web content can access information from the court’s website, including text-only browsers, audio browsers, screen reading and screen magnification software.